Teams telephony vs. conventional VoIP telephony

The way employees communicate has changed dramatically. Microsoft Teams has played an important role in keeping everyone connected and working together. Many companies have realized that they can integrate many of their daily activities into this one convenient central hub. One of these many features is Teams Phone, Microsoft’s own cloud-based VoIP system that replaces the need for on-premise or traditional VoIP phone systems. But what are the benefits in detail? What is the difference between Teams and traditional VoIP? Which system is best for your business? Why should you consider switching?

Traditional VoIP telephony

VoIP or Voice over Internet Protocol describes the method by which calls are made and received over the Internet. It is used to replace the traditional telephone system in companies.

VoIP combines traditional and modern telephone systems by converting analog signals into digital signals and transmitting them via the Internet. This requires a stable high-speed Internet connection. VoIP calls are not only cheaper than landline calls, but can also be integrated into your telephone service wherever you work. The traditional VoIP phone system has many advantages, including the fact that it is fully scalable.

Teams telephony

Microsoft has further developed the traditional VoIP telephone system and created Teams Phone. Unlike other VoIP systems, Teams Phone is a true digital and cloud-based system, meaning no analog signals are needed, no servers are required and it can also be reconnected to the traditional telephone network.

In addition, Teams Phone does not require a physical handset. With Microsoft Teams, you can make calls from anywhere as long as you are connected to the internet. If you need a desk phone, you can connect it via a Microsoft-certified device. Teams Phone offers a wide range of calling features, such as auto attendant, cloud voicemail, call queuing, direct forwarding and automatic conferencing, available to you at any time. All designed to provide your business with a professional phone system.

Advantages of Microsoft Teams Phone

Low cost – As with traditional VoIP systems, the cost of Teams is lower, making it a very cost-effective option for your business. What’s more, Teams is scalable and flexible, meaning it can be tailored to your specific business needs, so you only pay for what you need. And with the ability to port your existing phone numbers or apply for new ones, Teams is a great cost-saving tool.

Seamless integration – A central, integrated hub for all your corporate communications: With Teams and 365, you can access and use all your communication, coordination and collaboration channels in one place. Without having to use different software, you can increase your productivity. The seamless integration with the other functions creates a consistent and efficient experience for your company.

High security – Unlike traditional VoIP, a Microsoft-managed phone system offers a high level of security as users are protected by the Microsoft Cloud.

Summary
Traditional VoIP can be a viable solution for organizations without Office 365 or Teams, but Teams Phone offers a more sophisticated solution that integrates seamlessly with all other Teams and 365 features. This allows you to create a truly collaborative and optimized Teams hub that reduces costs and increases productivity. With many organizations relying on Teams for all other business needs, switching your VoIP solution to Teams Phone is a must for businesses.