Digital. Flexible. Future-proof.
Make location-dependent calls and cut costs at the same time
The selection of cloud telephone systems is large – and the requirements of companies are just as diverse. Which provider suits you best depends entirely on your individual needs. The solutions are constantly evolving. The biggest advantages of a cloud telephone system for your company in a nutshell:
- Reducing costs
- Flexible & scalable
- Fast provision
- Location-independent
Doch Cloud-Telefonie ist nicht gleich Cloud-Telefonie – Anbieter, Tarife und Leistungen unterscheiden sich deutlich. Erfahren Sie wie Sie den richtigen Anbieter auswählen und welche Kriterien wirklich zählen.
>20%
Ersparnis
99,99%
Verfügbarkeit
24/7
Support
Kunden
Explained by experts:
Cloud telephone system:
Function & features
Cloud telephony for your company: Central & secure
The cloud telephone system replaces your classic telephone system or supplements it flexibly in hybrid operation. All functions come directly from the cloud – regardless of location and available at any time.
- Central administration via an intuitive online portal – ideal for multiple locations and home offices
- Device-independent access: users make calls via smartphone, PC or tablet – worldwide and seamlessly
- Presence & Follow-me: Users are automatically integrated, call flows follow the user regardless of the end device
- Flexible scaling: extensions can be added at any time – you only pay for what you actually use
- Optimierte Sprachqualität: Bei MPLS-Verbindungen werden Voice-Pakete mit CoS priorisiert übertragen
- Simple setup & management: everything can be controlled centrally via the admin panel
How a cloud telephone system works
Eine Cloud-Telefonanlage verzichtet auf eine Verkabelung sowie teure Hardware, da die Übertragung der Kommunikation über Internetprotolle und Rechenzentren erfolgt. Telefonate werden hierbei in Echtzeit über einen DSL-Anschluss geführt und mit einer soliden Internetleitung können Sie mit jedem Smartphone, Tablet oder PC(CTI) von überall auf Ihre virtuelle Telefonanlage zugreifen.
With this type of communication, you can say goodbye to traditional, on-site telephone systems (e.g. PBX), which are usually expensive and time-consuming to deploy and maintain.
Features of a cloud telephone system
Telephony functions
Forwarding, group call, voice menu, voicemail & more
Central administration
Web portal for simple administration and user management
Flexible scaling
Add new extensions at any time – automatically connected
Messenger communication
Secure chat with file & screen sharing and archive function
Video meetings
Conferences with up to 1000 participants, incl. calendar integration
External dial-in
Guests can participate conveniently via browser or telephone
Provider overview
Case studies – Cloud telephone system
Integration into existing systems & other advantages
Microsoft Teams
Microsoft Teams, als Teil von Microsoft 365, zählt zu den führenden Plattformen für digitale Zusammenarbeit. Als Oberfläche Ihrer Cloud-Telefonanlage bietet Teams eine vollintegrierte Lösung für Kommunikation und Kollaboration – unabhängig vom Standort oder Endgerät.
Features:
- Complete telephony solution via desktop, smartphone and DECT
- Einheitliche Oberfläche für Telefonie, Videomeetings und Collaborations
- Seamless integration into existing Microsoft 365 workflows
- Location-independent use – office, home office or mobile
Microsoft 365
Dank Microsoft 365 behalten Sie immer alle Kontakte Ihres Unternehmens im Überblick.
Duplicate contacts are automatically filtered out, callers are recognized and displayed, outgoing calls can be started with a click.
Salesforce
By integrating Salesforce CRM into your cloud telephone system, you can improve your customer management and boost the performance of your sales department and your entire company.
Customer information is still managed in Salesforce, which you can call directly from Salesforce.
For comprehensive analyses, you have reports on all customer meetings, as well as calendar functions and reminders.
Further advantages of a cloud telephone system
- Fast and uncomplicated provision thanks to existing Internet access
- Monitoring tools and online portal
- Immediate upgrades or downgrades in the event of changes in the team
- Full access to your cloud telephone system via smartphone, tablet or laptop
- The provider takes care of maintenance and servicing, eliminating the need for expensive hardware
Which cloud telephone system is right for my company?
Avaya Cloud Office
A cloud communications solution that works how and where you need it to work is no longer a vision of the future. Avaya Cloud Office® by Ring Central is more than just a phone system: it’s a versatile, unified communications solution that harnesses the power of cloud telephony.
Advantages:
- Safety & reliability
- System analysis
- Budget-friendly
- Complete solution
- Comprehensive service package
- Hardware portfolio
- Communicating without boundaries
Telekom CompanyFlex Cloud PBX 2.0
CompanyFlex Cloud PBX 2.0 – a modern system that offers all the functions of a professional telephone system. Book your applications and workstations as required without having to buy a new system every time your company grows. The workstations booked online can be used immediately. You use one telephone number for the fixed and mobile network.
Advantages:
- Fast provision – by using the existing Internet access.
- Flexibility – self-administration via web portal
- Location and device-independent – always reachable, no matter where you are and with which device
- Scalability – CompanyFlex Cloud PBX 2.0 grows with your company.
- Location-independent – full access to everything anytime, anywhere
Vodafone
Im Gegensatz zu einem gewöhnlichen Festnetz-Anschluss erhalten Sie mit der Vodafone Cloud Telefonie größtmögliche Flexibilität. Unabhängig davon ob Sie gerade im Büro, Homeoffice oder vor Ort beim Kunden sind – mit der Mischung aus Cloud und TK-Anlagen sind immer und überall erreichbar.
Advantages:
- Security first and foremost – use of our own data centers in Germany – fail-safe and georedundant
- High functionality – In addition to classic telephony, you can add further functions to your cloud telephone system, e.g. desktop sharing, call groups or instant messaging
- Everything from a single source – In addition to the cloud telephone systems, Vodafone offers the right data connection, high-quality mobile phone offers and many other digital solutions that fit together perfectly
ecotel cloud.phone
ecotel cloud.phone, die clevere cloudbasierte Telefonanlage mit skalierbaren SIP-Anschluss inklusive zahlreicher smarter Features. Flexible, individuelle Anpassungsmöglichkeiten rund um die Uhr, dank einfacher Selbst-Administration über das ecotel Selfcare-Portal.
The telephone system is set up and ready for use within a few minutes
Advantages:
- Fast provision – by using the existing Internet access
- Global management – via monitoring tools and online portal
- Cost-effective provision – via existing Internet line
- High flexibility – immediate upgrades or downgrades in the event of changes in the team
- Location-independent – full access to your cloud telephone system via smartphone, tablet or laptop
- Hardware portfolio
- Fully managed – the provider takes care of maintenance and servicing, eliminating the need for expensive hardware.
Placetel
Vom Pionier der IP-Telefonie in Deutschland zu einem der führenden Provider für cloudbasierte Unternehmens-Kommunikationslösungen. Ortsunabhängiges und flexibles Telefonieren ist für Unternehmen unverzichtbar geworden. Die Basis der Kommunikation und Collaboration Ihres Teams, auf ihrem Weg in die Zukunft, ist die Cloud-Telefonanlage.
Placetel, which is part of the Cisco family, stands for flexibility, reliability and innovation when it comes to cloud telephony and UCC (Unified Communications and Collaboration).
Advantages:
- Cost savings – no hardware and maintenance
- Flexibility – self-administration via web portal.
- Location and device-independent – always reachable, no matter where you are and with which device
- Huge range of functions – over 150 functions and app integrations
- Maximum security – redundant data centers in Germany.
Nfon Cloudya
Cloudya is the cloud telephone system solution from nfon. Unlike traditional telephone systems, it is operated in nfon’s data center. You do not need a physical system on site.
Updates and maintenance are carried out by the operator, without any effort for your IT. All you need is an Internet connection. This can be in the office, in your home office or on your cell phone.
Advantages:
- No ISDN required: direct connection without IAD to your Internet line
- Nationwide availability: SIP trunks can be implemented on any Internet connection
- Dynamic scalability: number blocks can be flexibly expanded
- Simple integration with Microsoft Teams
- Reliable, maintenance-free and ideal for home office and mobility
What does a cloud telephone system cost?
Cloud telephone systems work like a rental model where you book packages with different functions and the number of workstations.
As a rule, the following factors play a role:
- Number of workstations
- Desired telephony solution (DECT, desktop, softphone, etc.)
- Required integrations (CRM software, ticketing and other third-party providers)
Depending on the provider, you pay a set-up fee and a monthly basic price. Added to this are the costs per workstation.
You can expect prices from €4.90 / month per workstation
You can obtain detailed information via our consulting tool.
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