SAVECALL Connectivity Dashboard
Keep track of tickets, invoices, contract details, and your services all in one platform. Live-monitoring in real time and automatic ticket creation in the event of an outage.
AT A GLANCE
Your Benefits
Connectivity Lifecycle: Real-time status, auto-tickets, no tool changes.
24/7
Live-Monitoring worldwide
100%
Self-service for tickets, invoices, and contract information
0%
Switching between carrier-portals
< 60 sec
Auto-ticket on outage, 100%
Six Modules. One Platform.
Live-Monitoring
Global Map · 24/7
Performance-Analysis
Latency, Uptime, Packet Loss
Auto-Ticket
On Outage · Within 60 Seconds
Tickets
Status, History, Ownership
Invoices & CDR
All Documents as PDF
Contracts
Self-Service Adjustments
Live-Monitoring of all lines
With SAVECALL Connectivity Dashboard, IT managers can view every location, every line, and every status on a single platform. The global map instantly shows where your network is up and running and where it isn’t.
- Geographic Overview: Online / Limited / Offline at a Glance
- List of locations with availability, latency, and live status
Performance Analysis by Line
Clicking on a connection opens the full performance analysis: latency, availability, and packet loss – displayed in real time and over any time period. You’ll notice performance drops immediately, long before your users report them.
- Latency, availability, and packet loss per link
- Customizable time periods: 1 hour, 24 hours, 3 days, or 7 days
- Visualized in real time, exportable for reporting
Auto-Ticket on Outage. 24/7. Zero Wait.
If a line goes down, the Connectivity Dashboard automatically creates a ticket and notifies the configured contacts, customizable per service, per site, per recipient. Your IT saves response time. Your business feels nothing.
- Automatic ticket creation in under 60 seconds.
- Notifications to designated incident contacts (configurable per service and site)
Self-Service for Tickets, Invoices, and Contracts
All tickets, invoices, call detail records and contract data in one platform. PDF download with one click. Adjust billing accounts, change payment methods, update email addresses, directly in the dashboard, no provider hotlines required.
- Tickets by status (New · In Progress · Resolved · Closed)
- Invoices and CDRs as PDF download
- Contract data management via self-service
Customers
Registration
Free registration at: connectivity-dashboard.de/register
You will need your SCS customer-number. You can obtain it:
- when signing a new contract with SAVECALL
- when transferring an existing contract
No SCS customer-number? Email us at carrierservice@savecall.de and we’ll send you your number right away.
Frequently Asked Questions about the Connectivity Dashboard
What does the SAVECALL Connectivity Dashboard cost?
The Connectivity Dashboard is included in the sourcing contract for existing SAVECALL customers. New customers get access from the first booked service. For an individual assessment, we recommend a brief consultation.
How does Live Monitoring work?
We monitor your lines around the clock with active measurements every 60 seconds. Availability, latency, and packet loss are captured in real time. If a line goes down or values deteriorate, a ticket is automatically raised with the responsible carrier. Your designated contacts are notified by email at the same time.
How quickly is a ticket created in the event of an outage?
As soon as our monitoring probes detect a failure, the ticket is automatically raised with the responsible carrier in under 60 seconds. Your contacts receive the escalation simultaneously. You can track the entire handling live in the dashboard.
Is the Connectivity Dashboard GDPR-compliant?
Yes. Hosted in Germany, fully GDPR-compliant.
Awards for Outstanding Performance
+FAQ
You ask.
