Placetel Cloud Phone System
Price and availability check
Cloud telephony
Into cloud telephony with Placetel
Placetel – from a pioneer of IP telephony in Germany to one of the leading providers of cloud-based corporate communication solutions. Location-independent and flexible telephony has become indispensable for companies. The cloud telephone system is the basis for your team’s communication and collaboration as you move into the future.
Placetel, which is part of the Cisco family, stands for flexibility, reliability and innovation when it comes to cloud telephony and UCC (Unified Communications and Collaboration).
Advantages of Placetel Cloud Telephony in a nutshell:
- Cost savings – no hardware and maintenance.
- Flexibility – self-administration via web portal.
- Location and device-independent – Always reachable, no matter where you are and with which device.
- Huge range of functions – over 150 functions and app integrations.
- Scalability – new connections in just a few minutes.
- Maximum security – redundant data centers in Germany.
>20%
Savings
99,99%
Availability
24/7
Support
Explained by experts:
Quick setup
Set up in 5 minutes
The Placetel web portal guides you step by step through the setup of your telephone system.
Take your number with you
Porting of the existing telephone number can be taken care of on request – for a smooth migration
Monthly cancelable
Flexible business communication requires flexible contracts. No minimum contract term.
Prices for Placetel Cloud Telephony
The functions of a cloud telephone system far exceed those of a conventional telephone system. Use them specifically to relieve your employees, improve customer service and optimize your workflow. Your company will be ready for your first call in just a few minutes.
Placetel Professional
Getting started with cloud telephony
- Placetel Profi with over 150 functions in the cloud telephone system is the entry-level solution for modern corporate communication.
- Features include:
- IVR (Interactive Voice Response) call control
- Busy lamp field function (BLF)
- Language selection menu
- Call lists
- Contact management and much more.
- Placetel Profi’s scalability and variety of applications make it a multi-talent in the company.
Plactel + Webex
Team Collaboration Suite
- Placetel + Webex is the fully-fledged collaboration suite, which integrates several other features in addition to cloud telephony, e.g:
- Team messaging
- Online meetings
- CRM and ticket systems
- Microsoft Teams
- Placetel Mobile
- All integrations are available for you in the Placetel App Store.
Placetel tariffs at a glance
Voice
MS Teams
UCaaS
What does Placetel Cloud Telephony offer?
Placetel cloud telephone systems are an advantageous, future-proof and significantly cheaper alternative to conventional telephone systems. The decision to switch to a cloud telephone system brings many other advantages, such as high scalability. Add subscribers and get a complete workstation with a telephone number in just a few minutes.
With its redundant technology hosted in four different BSI-certified data centers, the Placetel telephone system offers maximum security and is subject to German data protection regulations.
Costs and duration with Placetel
The basic version Placetel Profi with 150 functions is available for €4.90 per month per extension. If you wish, you can also book additional options such as various flat rates. You can use the Placetel + Webex collaboration suite with cloud telephony, online meetings, team messaging and much more for €9.90 per month per user.
There is no minimum term for Placetel Profi, Placetel + Webex, Trunking and Mobil. These products can be canceled with one month’s notice to the end of the month.
The Placetel PROFI Complete and Placetel +Webex Complete tariffs have a contract term of 24 months, during which the IP telephones included in the tariff are available to you.
Awards für ausgezeichnete Leistungen
Integration into your existing systems
A cloud telephone system offers the possibility of many integrations. Be it CRM systems, ticketing solutions, accounting, ERP, collaboration or calendar functionalities, most providers offer a variety of apps for their systems that make integration a matter of a few minutes.
Examples include:
Microsoft Teams
Microsoft Teams, as part of Microsoft 365, is one of the leading applications in the field of digital collaboration. Teams as the interface of your cloud system offers a fully-fledged telephony solution with integration of desktop, smartphone and classic DECT. Whether individual calls, conference calls or video meetings, everything happens on one interface, fully integrated into your workflows. Regardless of whether you are working in the office, from home or on the move with your smartphone.
Microsoft 365
By integrating Salesforce CRM into your cloud telephone system, you improve your customer management and boost the performance of sales and your entire company. Customer information is still managed in Salesforce, which you can call directly from Salesforce. For comprehensive analyses, you have reports on all customer calls, as well as calendar functions and reminders.
Salesforce
With just a few clicks, you can integrate your accounting system into your Placetel cloud telephony and save time and money thanks to the computer-based workflows. Improve your advisory service and successfully close deals faster.
Why
Telecom & IT sourcing. Worldwide. Carrier-independent.
Selection & operation of worldwide connectivity & cloud infrastructure. Without vendor risk & unnecessary costs.
- 80+ carriers worldwide
- One point of contact
- One SLA
- One portal: mySAVECALL
- Min. 20% savings
25+
years of experience
40+
Employees
80+
Partner
1400+ Clients
Trusted Advisor for IT & Telecommunications Sourcing
What drives you forward – & what drives
Book a free expert consultation
Placetel Cloud-Telefonie – FAQs
Placetel is a cloud phone system from the German provider Placetel, part of the UK-based Gamma Communications Group. The solution runs entirely in the cloud, with no local hardware beyond endpoint devices. Placetel is particularly suitable for small and medium-sized businesses with 5 to 500 employees, distributed teams and companies modernising their legacy ISDN or PBX systems. Servers are located in Germany and comply with GDPR. SAVECALL is a Placetel Gold Partner and implements the solution across Germany.
Placetel provides all features of a modern business phone system: centralised number management, voicemail, call forwarding, queues, conference rooms, mobile and desktop apps, fax server, call centre functions and integration with Microsoft Teams and common CRM systems such as Salesforce or HubSpot. The web portal lets you manage users, routing and statistics centrally. Updates happen automatically without interrupting your operations.
Placetel tariffs start at around 7 euros per extension monthly for the basic plan with telephony and voicemail. The standard plan with extended features is around 12 euros, the pro variant with call centre features and Teams integration is around 20 euros per user monthly. Add one-time setup costs and optionally devices or headsets. Through the SAVECALL procurement pool you secure conditions below standard list prices. We calculate the concrete price in the initial conversation.
Placetel can be used as a telephony backend for Microsoft Teams (Direct Routing). Employees call directly from the familiar Teams interface using standard landline and mobile numbers, without a separate phone app. Configuration includes SBC setup, number porting and Teams Phone licences. SAVECALL handles the complete implementation including user migration. Typical setup time: 4 to 8 weeks depending on the number of extensions.
Placetel operates its cloud infrastructure in German data centres with ISO 27001 and ISO 9001 certification. Voice transmission is encrypted via TLS and SRTP. Uptime is 99.9 percent according to SLA, backed by redundant sites and automatic failover. For business-critical scenarios we recommend additionally dual-connecting sites via two independent internet accesses, to remain reachable in case of line outages.
A standard setup with up to 25 extensions and simple number porting is productive within 4 to 6 weeks. For larger setups with multi-site rollout, Teams integration or call centre configuration, plan 8 to 12 weeks. As a Placetel Gold Partner, SAVECALL handles the complete project management: requirements analysis, configuration, number porting, device shipping and user training. Your employees are productively able to make calls from day 1.
One Contact. ALL Carriers.
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