masergy

Masergy

helps companies of all sizes digitally transform using our innovative cloud and network platform. Recognized as the pioneer in software-defined networking, we enable unrivaled application performance and unparalleled customer experiences with a portfolio of Managed SD-WAN, UCaaS, CCaaS, and Managed Security solutions.

Masergy is the software-defined network and cloud platform for the digital enterprise. Recognized as the pioneer in software-defined networking, Masergy enables unrivaled, application performance across the network and the cloud with SD-WAN Secure, UCaaS, CCaaS, and Managed Security solutions. Industry-leading SLAs coupled with an unparalleled customer experience enable global enterprises to achieve business outcomes with certainty

Das Portfolio umfasst

  • Managed Security

    Managed Security Masergy offers an end-to-end solution spanning technology, analytics, mature incident response, and a global team of certified security analysts—all working together. One partner for technologies, analytics, and 24/7 threat detection and response services Technologies for cloud security, network security, endpoint security Patented machine learning and ehavioral analytics 3 security operations centers across the globe offer 24/7 monitoring and response Full network visibility for “east/west” site-to-site traffic monitorin
  • Unified Communications

    UCaaS solutions are powered by CiscoⓇ WebexⓇ and delivered on Masergy’s software-defined network for reliable global communications backed by industry-leading SLAs. Availability in 120 countries Hybrid cloud solutions with SIP trunking 25 countries with PSTN and SIP trunking One portal for end-to-end visibility and analytics Unparalleled customer service: 24/7 live technical support and unlimited training
  • Cloud Contact Center

    CCaaS solutions are powered by CiscoⓇ WebexⓇ , InferenceⓇ , and CalabrioⓇ and delivered on Masergy’s software-defined network for reliable global communications backed by industry-leading SLAs. Omni-channel solutions create 360 degree view of customers Predictive routing intelligently connects customers to the best agents Virtual agents automate routine tasks using artificial intelligence Workforce management charges productivity with real-time analytics