masergy

Masergy helps companies of all sizes digitally transform using our innovative cloud and network platform. Recognized as the pioneer in software-defined networking, we enable unrivaled application performance and unparalleled customer experiences with a portfolio of Managed SD-WAN, UCaaS, CCaaS, and Managed Security solutions.

Masergy is the software-defined network and cloud platform for the digital enterprise. Recognized as the pioneer in software-defined networking, Masergy enables unrivaled, application performance across the network and the cloud with SD-WAN Secure, UCaaS, CCaaS, and Managed Security solutions. Industry-leading SLAs coupled with an unparalleled customer experience enable global enterprises to achieve business outcomes with certainty

Das Portfolio umfasst

Managed Security

Masergy offers an end-to-end solution spanning technology, analytics, mature incident response, and a global team of certified security analysts—all working together.

■ One partner for technologies,
analytics, and 24/7 threat
detection and response services
■ Technologies for cloud security,
network security, endpoint
security
■ Patented machine learning and
behavioral analytics
■ 3 security operations centers
across the globe offer 24/7
monitoring and response
■ Full network visibility for
“east/west” site-to-site traffic
monitorin

Unified Communications

UCaaS solutions are powered by CiscoⓇ WebexⓇ and delivered on Masergy’s software-defined network for reliable global communications backed by industry-leading SLAs.

■ Availability in 120 countries
■ Hybrid cloud solutions with SIP
trunking
■ 25 countries with PSTN and SIP
trunking
■ One portal for end-to-end visibility
and analytics
■ Unparalleled customer service:
24/7 live technical support and
unlimited training

Cloud Contact Center

CCaaS solutions are powered by CiscoⓇ WebexⓇ , InferenceⓇ , and CalabrioⓇ and delivered on Masergy’s software-defined network for reliable global communications backed by industry-leading SLAs.

■ Omni-channel solutions create
360 degree view of customers
■ Predictive routing intelligently
connects customers to the best
agents
■ Virtual agents automate routine
tasks using artificial intelligence
■ Workforce management charges
productivity with real-time
analytics

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